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Frenlay policies

Contact Information

Questions about an order, a chair or a delivery? We are glad to help, and questions before you buy are especially welcome.

Emailsupport@frenlay.comReplies within one business day.
Phone+1 505 528 5636Closed Sundays and US holidays.

Business details

Frenlay is operated by Cocitoo LLC.
1209 Mountain Road Pl NE #12489
Albuquerque, NM 87110
United States

What to include

  • Your order number, if you have already ordered
  • The chair name or link you are asking about
  • Photographs, if something arrived damaged, incorrect or incomplete

Something arrived damaged

Email us within 48 hours with photographs, including the box before you throw it away. We cover return shipping on anything damaged, faulty or incorrect, and will arrange a replacement, replacement parts or a refund.

More help